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So a great part of the time in martial arts one settles for courtesy – and perhaps a clever compliment once in a while. Even though it appeared that the Contra Costa Ombudsman organization was fairly focused on assisted living places the thought was perhaps they were plugged into a services network. So we sent them an email explaining the situation – it included “Would you happen to know if there is county agency who might deliver food?”

Nicole Howell, the Executive Director at Ombudsman Services of Contra Costa & Solano, replied at 7:10 AM.  She e-wrote

That reply gets full marks from us – it was prompt, it was from an executive, who was working early, it has a working link and it told us something we likely would not have thought to ask (hospice services).